Shipping policy

Shipping Policy

Shipping Method

We use DHL for all our shipments.

Shipping Times

Processing Time: Orders are processed within, e.g. 1-3 business days.
Shipping Time: Delivery typically takes e.g. 2-7 business days, depending on your location.

Shipping Costs

Standard Shipping: Free on orders over €150. For orders under €150, a shipping fee of €4.99 applies.

Tracking

Order Tracking: You will receive a DHL tracking number via email once your order has shipped.

Delivery Issues

If you experience any issues with your delivery, please contact us at soelieclo@gmail.com or @soelieclo and we will assist you.

Address Accuracy

Please ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect addresses.

Contact Us

For any shipping-related questions, email us at soelieclo@gmail.com

Thank you for shopping with us!

soelié
soelieclo@gmail.com

This policy provides essential information about shipping with DHL, keeping it straightforward and easy for customers to understand. Adjust the processing and shipping times, costs, and contact details according to your specific needs.